RETURN POLICY

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OUR RETURN POLICY

 

Although we are not hoping for a merchandise to return, our goal is to give our online customer the 100 % satisfaction guarantee we promise to provide.

  • We respect the customer's  personal informations.We do not share our customer information to anybody but use it for marketing and communication purposes only.
  • We will try to resolved any issues regarding shipping and/or defective product to the satisfaction of our customer up to the cost of the original merchandise.
  • Merchandise with manufacturing defect will be replaced upon returned of the merchandise.Please e-mail us regarding the defective merchandise information. We will resolved this issue to your satisfaction.
  • If the product is damaged due to shipping companies' mishandling,claims should be directed to the shipping company. Please take a picture of the packages before opening. Most shipment will carry shipping insurance.
  • We will not bore responsibility for any damages the product/s may have caused due to misused or improper operations or reckless operations.
  • The products must be handled or operated with full operational knowledge and proper matured supervision.There are moving parts on this products and operator should be well aware of it.

 

 

 

 

 

"Life is too short not to fly an rc helicopter"

 

 

 

                  "Remote Control Helicopters, for Kids and Kid at Heart "

Copyright © RC Helicopters Store
San Antonio,Texas
Email: customerservice@RCHelicoptersStore.com